A specialised and efficient claims handling service

The true test of any insurance provider is the ability to handle claims quickly and effectively. COBRA London Markets recognise this and, at a time when many competitors are scaling down their claims departments, are committed to resourcing our claims function to provide the best possible service.

Our claims service

  • is focussed on quality and provides a friendly, helpful and efficient service
  • believes in providing effective communications
  • utilises a large network of proven and experienced specialist adjusters, experts and legal advisors
  • draws upon our specialist claims knowledge and skills in liability, property, professional indemnity and reinsurance, particularly in the construction industry
  • regularly reviews claims in progress to provide clients with up to date information
  • uses a good system infrastructure with good technical support, managed by experienced claims handlers
  • has extensive knowledge of the Lloyd’s and Company markets
  • has a good reputation for high service levels, setting us apart from the market
  • listens to our clients and responds to the changing needs of the market

At COBRA London Markets' we deal with a wide range of insurers and a large number of different policy covers. The claims procedure for each can vary. In principle claims can be separated into 2 categories:-

Please follow the drop down menu to the left hand side of this page for the appropriate section.